Question:

The picture varies slightly from the product received. Is something wrong?

Answer: Not at all! Due to the handcrafted nature of our products, they may differ slightly in appearance/color or may have some cracks or bumps. These slight imperfections do not lend to the performance the product. 

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Question:

How fast do you ship?

Answer: As fast as possible, we promise :) Because of the handmade nature of our products, it may take an additional day for shipping. 

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A note of caution: Some of our products may make the bathtub slippery, be careful when getting out of a tub.